Business Office Manager
Franklin Park Sonterra, one of San Antonio's premier retirement communities is seeking an experienced business office manager to join our team of dedicated professionals.
Our campus offers independent living and assisted living apartments. Amenities include swimming pool, art studios, numerous meeting spaces, and fitness equipment.
The BOM supports day-to-day operations, with responsibility for resident files, personnel files, payroll, supporting managers track expenses, managing the concierge team, accounts payable and receivable, reviewing the budget and regulatory compliance.
DUTIES INCLUDE:
- Responsible for recruiting, scheduling, and oversight of the concierge team.
- Generate resident billing with accuracy
- Post receivables daily and scan checks for deposit
- Log move-in and move-out information into Yardi
- Process refunds
- Assign all expenses to proper account codes
- Issue late notices, balance due letters, credit letters, eviction notices, etc.
- Assist Executive Director with collections questions, resident communications, move-out notices, renewals, etc.
- Complete and submit payroll
- Assist with human resources activities, including workers comp claims and administration of company benefits
- Support resident satisfaction and retention by providing excellent customer service
The working environment is fast paced and requires someone who can handle a high volume of work. Position reports to the executive director and supervises the concierges and a compliance coordinator. Prior business office or office manager experience is essential. Experience working in a retirement community is preferred.
THE POSITION ALSO REQUIRES:
- Formal training in bookkeeping/accounting; associates or bachelor's degree preferred
- Computer skills to include Microsoft Word and Excel, and other Microsoft products is required.
- A working knowledge of Yardi is preferred.
- A proven leader who can make independent judgments and also oversee the work of others and work collaboratively with other department heads is also required.
Applicants may be required to pass an exam covering a range of relevant subjects, including proofreading, accounting terminology, bank reconciliations, Excel spreadsheets and general business knowledge.
Franklin Park Sonterra is located at 18323 Sonterra Pl, San Antonio, TX 78258
It is owned and operated by Franklin Apartment Management, based locally in San Antonio. To learn more about our organization, go to www.franklinpark.org or www.franklincompanies.com