Franklin Park Boerne is a premier assisted living retirement community. 

We are conducting a search for an experienced Sales Director join our team of dedicated professionals.

This position is responsible for occupancy development and working with prospective residents to ensure their move-in experience exceeds expectations.

JOB DUTIES

• Actively generating prospects through calls and visits to discharge planners, social service workers, local businesses, physician offices, and other referral sources.
• Developing new referral sources.
• Conducting promotional and educational events to engage both potential clients and referral sources.
• Maintaining solid knowledge of the Boerne and San Antonio marketplace and competitors.
• Providing information to prospects via telephone while encouraging in-person tours to assist prospective residents in making a decision that fits their needs.
• Following up conscientiously on inquiries and referrals.
• Completing all tasks related to move-ins: arranging for pre-admission assessment, completion of leases and other admission paperwork, ensuring selection of attending physician, assisting with room selection and arrangement decisions, requesting make-ready service from the maintenance department, notifying staff of move-in time, etc.
• Entering lead management and sales data into an electronic database.
• Producing weekly/monthly occupancy and sales reports and supplying other information when requested.
• Working collaboratively with other Franklin Park sales directors.

EXPERIENCE AND QUALIFICATIONS

• Proven sales track record: effective selling and closing skills.
• At least 2 years of experience in elder care and/or senior housing preferred
• Ability to communicate and work effectively with highly diverse stakeholders: health care professionals, entry-level as well as executive staff, family members under stress, residents with dementia, etc. Must be equally comfortable in a large group and 1:1 interaction. Above all, must generate a warm, friendly, and caring first impression.
• Ability to calculate figures and amounts such as discounts, interest, percentages, etc.
• Experience using Microsoft Office suite and electronic CRM database, preferably Sherpa.
• Available to work evenings and weekends, and extended days as needed.
• Flexible hours

We are owned and operated by Franklin Park, based in San Antonio. To learn more about our organization, go to www.franklinpark.org.

JOB CODE: FAM-FPB-SD-042025