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  1. I certify the answers given herein are true and complete to the best of my knowledge. I also authorize investigation of all statements contained in this application for employment as may be necessary in arriving at an employment decision. I agree to immediately notify SWBC PEO and the above named Client Company if I am convicted of, receive deferred adjudication in, or otherwise plead guilty or no contest to a felony, or any crime involving dishonesty or a breach of trust, while my application is pending or during my period of employment, if hired. In the event of employment, I understand that false or misleading information given in my application or interview(s) may result in discharge regardless of time of discovery. I also understand that I am required to abide by all rules and regulations of SWBC PEO and the Client Company.

SWBC Professional Employer Services (“SWBC PEO”) and the Client Company are equal opportunity employers and do not discriminate in recruitment, hiring, training, promotion, or other employment policies on the basis of age, race, sex, color, religion, national origin, disability, veteran status or any other basis that is prohibited by federal, state or local law.

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Franklin Park Sonterra is seeking someone bright and personable to staff the front desk.

We offer assisted living in a spacious and elegant environment with amenities such as art studio, theater and furnished courtyard. We even have a therapy dog in residence! 

As the person who is often the first contact for our guests and residents, the concierge/scheduler must provide exemplary customer service both in person and by telephone. The concierge provides administrative support to various departments. Starting wage is $12/hour.


  • Variety of duties
  • Beautiful working environment
  • Making a difference in people’s lives
  • The chance to learn something new every day 


  • Answer phone in a prompt and professional manner. Forward calls, provide requested information and/or take messages as needed. Expedite sales/marketing calls.
  • Assist with outgoing and incoming mail and deliveries, including sorting and routing
  • Assist with urgent staffing needs -- may help calling part-time and PRN staff to cover vacant shifts
  • Obtain information for residents, assist them to register for activities or services, and ensure that they sign out and back in during absences
  • Support marketing department by providing approved information to callers, assisting with move-ins, entering data into electronic database, etc.
  • Communicate service requests to maintenance department
  • Ensure that reception areas are kept tidy
  • Create forms, run reports, do internet research, and complete other clerical duties
  • Monitor and respond to the emergency response system
  • Maintain thorough familiarity with emergency response procedures. Serve as communication liaison, phone 911 as needed; help direct and protect residents, up to and including evacuation.
  • Handle security issues that arise
  • Remain courteous, professional and helpful during situations where residents or others may be upset or dissatisfied. Resolve problem when possible, call on management to respond, and/or document incident/concern and report to administration. 


  • Computer savvy
  • Personable and resourceful: sincere interest in working directly with elders
  • Ability to problem-solve, and to help resolve questions and concerns
  • Punctual and dependable 


  • Wednesday 2:00 pm thru 8:00 pm
  • Thursday-Saturday 8:00 am thru 8:00 pm

Franklin Park is dedicated to providing residential communities where seniors and their families feel right at home immediately upon entering our doors. We’re inspired by excellence and committed to “dedication in every detail.”

Location: 18323 Sonterra Place, San Antonio, TX
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